/* Layout herdado do painel da clínica (topo com grupos de botões, banner, cards; Conversas em 3 colunas). Cores Yamaha. */
/* Layout: top navigation with grouped pill buttons, then a centered page: gradient banner, cards, lists. Conversas is a 3-column inbox card. */
:root{
  --bg:#f5f7fb; --surface:#ffffff; --surface-2:#f8f9fc; --sunken:#eef1f7; --line:#e1e6ef; --fg:#1c2430; --muted:#68707c; --faint:#a6acb5;
  --accent:#1f4bc0; --accent-strong:#173a96; --accent-ink:#ffffff; --accent-soft:#e5ebfb;
  --ban-a:#0c2470; --ban-b:#2157d6; --warm-bg:#fff6ec; --warm-line:#f6d9b8; --warm-fg:#c2621a;
  --sun:#f0b429; --rail:#0e3934; --rail-fg:#b7d6cf; --rail-active:#1b5a50;
  --bubble-in:#ffffff; --bubble-out:#dcf8e6; --bubble-bot:#e7ecfc; --note:#fff3c2; --note-line:#e5c766;
  --chat-bg:#eef1f6; --chat-dot:#e0e5ee; --quote:#eef2fd;
  --good:#1b945f; --warn:#b97a06; --bad:#cc3d50;
  --c-blue:#3a72d4; --c-violet:#8758d4; --c-amber:#c98210; --c-green:#1b945f; --c-slate:#66807a; --c-teal:#0d8a74;
  --shadow:0 1px 2px rgba(10,40,35,.06),0 4px 14px rgba(10,40,35,.05);
  --shadow-lg:0 14px 40px rgba(10,40,35,.18);
  --f-display:"Saira","Figtree",system-ui,sans-serif;
  --f-body:"Figtree",system-ui,-apple-system,"Segoe UI",sans-serif;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#12161c; --surface:#1a2028; --surface-2:#1e252e; --sunken:#242c36; --line:#2c3540; --fg:#e7ebf0; --muted:#98a2ae; --faint:#66707c;
  --accent:#6f93f3; --accent-strong:#9bb4f7; --accent-ink:#06123a; --accent-soft:#18264d;
  --ban-a:#0b1d58; --ban-b:#1a45ad; --warm-bg:#2a2119; --warm-line:#5a4128; --warm-fg:#f0a35e;
  --rail:#08110f; --rail-fg:#9dbcb5; --rail-active:#163d37;
  --bubble-in:#222a33; --bubble-out:#15443a; --bubble-bot:#1a3046; --note:#3a3216; --note-line:#7a6526;
  --chat-bg:#151a20; --chat-dot:#1f262e; --quote:#182b3b;
  --good:#3cc68a; --warn:#e2a93a; --bad:#ef6a7c;
  --c-blue:#6c9cf0; --c-violet:#a989ef; --c-amber:#e2a93a; --c-green:#3cc68a; --c-slate:#8fa8a2; --c-teal:#2dbd9c;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 4px 14px rgba(0,0,0,.25);
  --shadow-lg:0 14px 40px rgba(0,0,0,.5);
  color-scheme:dark;
}}
:root[data-theme="dark"]{
  --bg:#12161c; --surface:#1a2028; --surface-2:#1e252e; --sunken:#242c36; --line:#2c3540; --fg:#e7ebf0; --muted:#98a2ae; --faint:#66707c;
  --accent:#6f93f3; --accent-strong:#9bb4f7; --accent-ink:#06123a; --accent-soft:#18264d;
  --ban-a:#0b1d58; --ban-b:#1a45ad; --warm-bg:#2a2119; --warm-line:#5a4128; --warm-fg:#f0a35e;
  --rail:#08110f; --rail-fg:#9dbcb5; --rail-active:#163d37;
  --bubble-in:#222a33; --bubble-out:#15443a; --bubble-bot:#1a3046; --note:#3a3216; --note-line:#7a6526;
  --chat-bg:#151a20; --chat-dot:#1f262e; --quote:#182b3b;
  --good:#3cc68a; --warn:#e2a93a; --bad:#ef6a7c;
  --c-blue:#6c9cf0; --c-violet:#a989ef; --c-amber:#e2a93a; --c-green:#3cc68a; --c-slate:#8fa8a2; --c-teal:#2dbd9c;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 4px 14px rgba(0,0,0,.25);
  --shadow-lg:0 14px 40px rgba(0,0,0,.5);
  color-scheme:dark;
}
*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;background:var(--bg);color:var(--fg);font-family:var(--f-body);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
#app{height:100%}
button{font:inherit;color:inherit;cursor:pointer}
input,textarea,select{font:inherit;color:inherit}
h1,h2,h3{text-wrap:balance}
.ic{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.muted{color:var(--muted)}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--surface);padding:8px 14px;border-radius:8px;font-weight:600;font-size:13px;white-space:nowrap;transition:background .15s,border-color .15s}
.btn:hover{border-color:var(--faint)}
.btn.sm{padding:6px 10px;font-size:12.5px}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{background:var(--accent-strong);border-color:var(--accent-strong)}
.btn.ghost{background:transparent}
.btn.on{background:var(--accent-soft);border-color:transparent;color:var(--accent-strong)}
.btn.danger{background:var(--bad);border-color:var(--bad);color:#fff}
.btn.danger-text{color:var(--bad);border-color:transparent;background:transparent}
.btn .ic{width:16px;height:16px}
.icon-btn{display:grid;place-items:center;width:36px;height:36px;border-radius:8px;border:0;background:transparent;color:var(--muted);flex:none}
.icon-btn:hover{background:var(--sunken);color:var(--fg)}
.icon-btn.on{background:var(--accent-soft);color:var(--accent-strong)}
.inp,select.inp{border:1px solid var(--line);background:var(--surface-2);border-radius:8px;padding:8px 10px;min-width:0;outline:none}
.inp:focus{border-color:var(--accent)}
.av{--h:160;display:inline-grid;place-items:center;width:40px;height:40px;border-radius:50%;background:hsl(var(--h) 36% 42%);color:#fff;font-weight:600;font-size:14px;flex:none;letter-spacing:.02em}
.av.sm{width:26px;height:26px;font-size:10.5px}
.av.lg{width:64px;height:64px;font-size:22px}
.pill{font-style:normal;font-size:10.5px;font-weight:700;padding:3px 8px;border-radius:99px;background:var(--accent-soft);color:var(--accent-strong);letter-spacing:.05em;text-transform:uppercase}
.dbadge{--dc:#888;display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;padding:2px 8px;border-radius:99px;background:color-mix(in srgb,var(--dc) 15%,transparent);color:color-mix(in srgb,var(--dc) 72%,var(--fg));white-space:nowrap}
.dc-dot{--dc:#888;width:10px;height:10px;border-radius:50%;background:var(--dc);flex:none;display:inline-block}

/* Login */
.login{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);min-height:100%}
.login-brand{background:linear-gradient(135deg,#0c2470,#2157d6);color:#eef2ff;padding:56px clamp(24px,6vw,80px);display:flex;flex-direction:column;justify-content:center;gap:22px;position:relative;overflow:hidden}
.login-brand::before{content:"";position:absolute;width:460px;height:460px;border-radius:50%;background:radial-gradient(circle,rgba(240,180,41,.32),transparent 68%);right:-140px;top:-160px}
.login-brand::after{content:"";position:absolute;width:520px;height:520px;border-radius:50%;background:radial-gradient(circle,rgba(95,211,176,.22),transparent 68%);left:-200px;bottom:-240px}
.login-brand>*{position:relative;z-index:1}
.login-brand .logo{width:64px;height:64px}
.login-brand h1{font-family:var(--f-display);font-weight:600;font-size:clamp(38px,5.2vw,62px);line-height:.98;margin:0}
.login-brand p{max-width:44ch;color:#e3f4fb;font-size:16px;margin:0}
.brand-points{list-style:none;padding:0;margin:4px 0 0;display:grid;gap:10px}
.brand-points li{display:flex;gap:10px;align-items:center;color:#d6eae5}
.brand-points li::before{content:"";width:8px;height:8px;border-radius:50%;background:#fff;flex:none}
.login-form{display:grid;place-items:center;padding:40px 16px;background:var(--bg)}
.login-box{width:min(420px,100%)}
.login-box h2{font-family:var(--f-display);font-weight:600;font-size:28px;margin:0 0 4px}
.login-box>p{margin:0}
.profiles{display:grid;gap:10px;margin-top:22px}
.profile{display:flex;align-items:center;gap:12px;padding:12px 14px;background:var(--surface);border:1px solid var(--line);border-radius:12px;text-align:left;transition:border-color .15s,transform .15s}
.profile:hover{border-color:var(--accent);transform:translateY(-1px)}
.profile>span{display:grid;flex:1;min-width:0}
.profile small{color:var(--muted)}
.login-foot{margin-top:18px;font-size:12.5px;color:var(--muted)}

/* Shell: navegação no topo */
.shell{display:flex;flex-direction:column;height:100%}
.topnav{display:flex;align-items:center;gap:12px 16px;padding:10px 20px;background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:10px;margin-right:auto;min-width:0}
.brand .logo{width:40px;height:40px;display:block;flex:none}
.brand strong{display:block;font-family:var(--f-display);font-weight:600;font-size:17px;line-height:1.15;white-space:nowrap}
.brand small{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--good);font-weight:600}
.brand small i{width:7px;height:7px;border-radius:50%;background:currentColor}
.navgroups{display:flex;gap:10px;align-items:center;overflow-x:auto;max-width:100%;padding:2px}
.ngroup{display:flex;align-items:center;gap:2px;padding:4px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2);flex:none}
.ngroup.warm{background:var(--warm-bg);border-color:var(--warm-line)}
.nlabel{font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--warm-fg);padding:0 8px 0 6px}
.nbtn{position:relative;display:inline-flex;align-items:center;gap:7px;border:1px solid transparent;background:transparent;border-radius:9px;padding:7px 11px;font-size:13.5px;font-weight:500;color:var(--fg);white-space:nowrap}
.nbtn:hover{background:var(--surface)}
.nbtn.on{background:var(--surface);border-color:var(--line);color:var(--accent);font-weight:700;box-shadow:var(--shadow)}
.nbtn .ic{width:17px;height:17px;color:var(--accent)}
.nbtn.icon-only{padding:7px 9px}
.nbtn em{font-style:normal;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--bad);color:#fff;font-size:10.5px;font-weight:700;display:grid;place-items:center}
.nbtn.dept em{background:var(--warm-fg)}
.tile{--dc:#888;display:inline-grid;place-items:center;width:30px;height:30px;border-radius:9px;background:var(--dc);color:#fff;flex:none}
.tile .ic{width:17px;height:17px;color:#fff;stroke-width:2}
.tile.xs{width:20px;height:20px;border-radius:6px}
.tile.xs .ic{width:12px;height:12px}
.tile.lg{width:36px;height:36px;border-radius:10px}
.tile.lg .ic{width:20px;height:20px}
.nav-right{display:flex;align-items:center;gap:8px}
.me{display:flex;align-items:center;gap:8px;padding:0 4px 0 10px;border-left:1px solid var(--line)}
.me span{display:grid;line-height:1.2}
.me small{color:var(--muted);font-size:11.5px}
.dot-count{display:none}
.main{display:flex;flex-direction:column;min-width:0;min-height:0;flex:1}
.page{padding:20px clamp(16px,3vw,40px);max-width:1440px;width:100%;margin:0 auto;display:flex;flex-direction:column;gap:16px}
.page.fill{height:100%;min-height:0}
.page.fill>.cardbox{flex:1;min-height:0}
.cardbox{background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:var(--shadow)}
/* Banner */
.banner{display:flex;align-items:center;gap:14px 18px;flex-wrap:wrap;padding:18px 22px;border-radius:14px;background:linear-gradient(90deg,var(--ban-a),var(--ban-b));color:#fff}
.banner.compact{padding:12px 18px}
.banner>div:first-child{flex:1;min-width:220px}
.banner h2{margin:0;font-size:18px;font-weight:700}
.banner p{margin:2px 0 0;font-size:13.5px;opacity:.92;display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.banner p .ic{width:14px;height:14px}
.ban-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.ban-toggle{display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.25);border-radius:10px;padding:8px 14px;font-weight:700;cursor:pointer;color:#fff}
.ban-toggle input{width:17px;height:17px;accent-color:#ffffff;margin:0}
.btn.white{background:#fff;border-color:#fff;color:#0a6aa5}
.btn.white:hover{background:#f1f8fd}
.btn.glass{background:rgba(255,255,255,.14);border-color:rgba(255,255,255,.3);color:#fff}
/* Cartões de setor */
.dcards{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(240px,100%),1fr));gap:14px}
.dcard{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px;display:grid;gap:14px;text-align:left;width:100%;transition:border-color .15s,transform .15s}
.dcard:hover{border-color:var(--faint);transform:translateY(-1px)}
.dcard-head{display:flex;align-items:center;gap:10px}
.dcard-head strong{font-size:16px;flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dcard-head small{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:5px;white-space:nowrap}
.dstats{display:grid;grid-template-columns:repeat(3,1fr);text-align:center}
.dstats b{display:block;font-size:22px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1.2}
.dstats span{font-size:12px;color:var(--fg)}
.dcard-foot{text-align:center;font-size:11.5px;color:var(--faint)}
.c-warn{color:var(--warn)}.c-acc{color:var(--accent)}.c-good{color:var(--good)}.c-bad{color:var(--bad)}.c-mut{color:var(--faint)}
/* Faixa de status */
.strip{display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding:14px 18px;border-radius:14px;border:1px solid color-mix(in srgb,var(--good) 35%,transparent);background:color-mix(in srgb,var(--good) 8%,var(--surface))}
.strip.alert{border-color:color-mix(in srgb,var(--warn) 40%,transparent);background:color-mix(in srgb,var(--warn) 9%,var(--surface))}
.strip>.ic{width:30px;height:30px;color:var(--good);stroke-width:2.6}
.strip.alert>.ic{color:var(--warn);stroke-width:2.2}
.strip>div{flex:1;min-width:200px}
.strip strong{font-size:16px}
.strip p{margin:1px 0 0;font-size:12.5px;color:var(--muted)}
.qchips{display:flex;gap:8px;flex-wrap:wrap}
.qchip{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border:1px solid var(--line);border-radius:9px;background:var(--surface);font-size:12px;color:var(--muted)}
.qchip b{color:var(--fg);font-size:13.5px}
.rem-home h3{display:flex;align-items:center;gap:8px}
.rem-home-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}
@media (max-width:900px){.rem-home-grid{grid-template-columns:1fr}}
.sig-flag{position:absolute;top:-25px;right:12px;display:inline-flex;align-items:center;gap:5px;font-size:11.5px;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-bottom:0;padding:3px 9px;border-radius:7px 7px 0 0}
.sig-flag .ic{width:13px;height:13px}
.sig-flag b{color:var(--fg)}
.sig-flag button{border:0;background:transparent;color:var(--accent);padding:0;font-size:11.5px;text-decoration:underline}
.sig-demo{display:grid;grid-template-columns:minmax(0,420px) minmax(0,1fr);gap:18px;align-items:center}
@media (max-width:760px){.sig-demo{grid-template-columns:1fr}}
img.logo{object-fit:contain;background:#fff;border-radius:11px;box-shadow:0 0 0 1px var(--line)}
.login-brand .logo.logo-full{width:132px;height:132px;border-radius:50%;box-shadow:0 10px 30px rgba(0,0,0,.18)}
.login-brand .eyebrow{font-size:12px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#d6f1fb}
/* Lista de atividade */
.feed{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:6px 16px 4px}
.feed-head{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:10px 0 12px;border-bottom:1px solid var(--line)}
.chipf{border:1px solid var(--line);background:var(--surface);border-radius:99px;padding:6px 13px;font-size:13px;font-weight:500;color:var(--fg)}
.chipf:hover{border-color:var(--faint)}
.chipf.on{background:var(--accent);border-color:var(--accent);color:var(--accent-ink);font-weight:600}
.frow{display:flex;gap:12px;padding:14px 0;border-bottom:1px solid var(--line)}
.frow:last-child{border-bottom:0}
.frow>div{flex:1;min-width:0;display:grid;gap:4px}
.fmeta{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12.5px}
.fmeta strong{font-size:13.5px}
.fmeta time{color:var(--faint)}
.fstatus{font-weight:600}
.ftext{margin:0;font-size:14px;overflow-wrap:anywhere}
.fquote{margin:2px 0 0;padding:6px 10px;border-left:3px solid var(--accent);background:var(--quote);border-radius:0 6px 6px 0;font-size:13.5px;overflow-wrap:anywhere}
.fquote b{font-weight:600;color:var(--accent-strong)}
.flink{border:0;background:transparent;color:var(--accent);text-decoration:underline;font-size:12.5px;font-weight:600;align-self:flex-start;padding:2px}
.chip{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:5px 10px;border-radius:99px;background:var(--sunken);color:var(--muted);white-space:nowrap}
.chip.ok{background:color-mix(in srgb,var(--good) 14%,transparent);color:var(--good)}
.live{width:8px;height:8px;border-radius:50%;background:currentColor;animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 color-mix(in srgb,currentColor 55%,transparent)}100%{box-shadow:0 0 0 8px transparent}}
.demo-tag{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--warn);border:1px solid color-mix(in srgb,var(--warn) 45%,transparent);border-radius:4px;padding:0 4px}
.view{flex:1;min-height:0;overflow:auto}
.view-conversas,.view-chatbot{overflow:hidden}

/* Inbox */
.inbox{display:grid;grid-template-columns:340px minmax(0,1fr) 290px;height:100%}
.inbox.no-info{grid-template-columns:340px minmax(0,1fr)}
.clist{display:flex;flex-direction:column;border-right:1px solid var(--line);background:var(--surface);min-height:0}
.clist-head{padding:12px;display:grid;gap:10px;border-bottom:1px solid var(--line)}
.search{display:flex;align-items:center;gap:8px;background:var(--sunken);border-radius:10px;padding:0 12px;color:var(--muted)}
.search input{border:0;background:transparent;padding:10px 0;flex:1;min-width:0;outline:none;color:var(--fg)}
.tabs{display:flex;gap:6px;flex-wrap:wrap}
.tab{border:1px solid var(--line);background:var(--surface);padding:6px 11px;border-radius:99px;font-size:12.5px;font-weight:500;color:var(--fg);display:flex;justify-content:center;align-items:center;gap:6px;white-space:nowrap}
.tab:hover{border-color:var(--faint)}
.tab b{font-weight:700;background:var(--sunken);color:var(--fg);border-radius:99px;padding:0 6px;font-size:11px}
.tab.on{background:var(--accent);border-color:var(--accent);color:var(--accent-ink);font-weight:600}
.tab.on b{background:rgba(255,255,255,.25);color:inherit}
.clist-items{overflow:auto;flex:1}
.citem{display:flex;gap:12px;width:100%;padding:12px 14px;border:0;border-bottom:1px solid var(--line);background:transparent;text-align:left}
.citem:hover{background:var(--surface-2)}
.citem.on{background:var(--accent-soft)}
.citem-main{display:grid;gap:1px;flex:1;min-width:0}
.citem-top{display:flex;justify-content:space-between;gap:8px}
.citem-top strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.citem-top time{font-size:11.5px;color:var(--muted);font-variant-numeric:tabular-nums}
.citem-sub{font-size:12px;color:var(--muted)}
.citem-msg{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.citem-msg i{font-style:normal;color:var(--fg);font-weight:600}
.citem-tags{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:6px}
.who{font-size:11.5px;color:var(--muted)}
.who.none{color:var(--warn);font-weight:600}
.wait{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-weight:700;padding:2px 7px;border-radius:99px;font-variant-numeric:tabular-nums}
.wait .ic{width:12px;height:12px;stroke-width:2.2}
.good-bg{background:color-mix(in srgb,var(--good) 14%,transparent);color:var(--good)}
.warn-bg{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}
.bad-bg{background:color-mix(in srgb,var(--bad) 14%,transparent);color:var(--bad)}
.unread{margin-left:auto;font-style:normal;min-width:20px;height:20px;border-radius:10px;background:var(--accent);color:var(--accent-ink);font-size:11px;font-weight:700;display:grid;place-items:center;padding:0 6px}
.list-empty{padding:32px 20px;text-align:center;color:var(--muted)}
.chat{display:flex;flex-direction:column;min-width:0;min-height:0;background-color:var(--chat-bg);background-image:radial-gradient(var(--chat-dot) 1px,transparent 1.4px);background-size:18px 18px}
.chat-head{display:flex;align-items:center;gap:10px 12px;padding:10px 16px;background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap}
.chat-who{display:grid;min-width:0;flex:1}
.chat-who strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-who span{font-size:12px;color:var(--muted)}
.chat-meta{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.chat-actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.back{display:none}
.msgs{flex:1;overflow:auto;padding:18px clamp(12px,4%,48px);display:flex;flex-direction:column;gap:6px}
.day{align-self:center;font-size:11.5px;font-weight:600;background:var(--surface);color:var(--muted);padding:4px 12px;border-radius:8px;box-shadow:var(--shadow);margin:2px 0 8px}
.b{max-width:min(520px,80%);padding:6px 10px 5px;border-radius:10px;box-shadow:0 1px 1px rgba(0,0,0,.07);display:grid;gap:2px}
.b p{margin:0;overflow-wrap:anywhere}
.b time{justify-self:end;font-size:10.5px;color:var(--muted);display:flex;gap:2px;align-items:center;font-variant-numeric:tabular-nums}
.b time .ic{width:15px;height:15px;color:var(--c-blue);stroke-width:2}
.b.in{align-self:flex-start;background:var(--bubble-in);border-top-left-radius:3px}
.b.out{align-self:flex-end;background:var(--bubble-out);border-top-right-radius:3px}
.b.bot{background:var(--bubble-bot)}
.b.note{align-self:flex-end;background:var(--note);border:1px dashed var(--note-line);border-top-right-radius:3px}
.by{font-size:11.5px;font-weight:700;color:var(--accent-strong);display:flex;align-items:center;gap:4px}
.b.bot .by{color:var(--c-blue)}
.b.note .by{color:var(--warn)}
.by .ic{width:14px;height:14px}
.sys{align-self:center;font-size:11.5px;color:var(--muted);background:color-mix(in srgb,var(--surface) 85%,transparent);padding:4px 10px;border-radius:8px;text-align:center;max-width:90%}
.file{display:inline-flex;gap:8px;align-items:center;background:color-mix(in srgb,var(--fg) 7%,transparent);padding:8px 12px;border-radius:8px;font-weight:600}
.typing{align-self:flex-start;background:var(--bubble-in);border-radius:10px;padding:10px 14px;display:flex;gap:4px}
.typing i{width:6px;height:6px;border-radius:50%;background:var(--faint);animation:blink 1.2s infinite}
.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,60%,100%{opacity:.3}30%{opacity:1}}
.composer{position:relative;display:flex;align-items:flex-end;gap:4px;padding:10px 12px;background:var(--surface);border-top:1px solid var(--line)}
.composer textarea{flex:1;min-width:0;resize:none;border:1px solid var(--line);background:var(--surface-2);border-radius:10px;padding:9px 12px;max-height:140px;outline:none;line-height:1.4;margin-left:4px}
.composer textarea:focus{border-color:var(--accent)}
.composer.note-mode textarea{background:var(--note);border-color:var(--note-line)}
.note-flag{position:absolute;top:-24px;left:12px;font-size:11.5px;font-weight:700;color:var(--warn);background:var(--note);padding:2px 8px;border-radius:6px 6px 0 0}
.send{width:40px;height:40px;border-radius:50%;border:0;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center;flex:none;margin-left:4px}
.send:hover{background:var(--accent-strong)}
.qr-pop{position:absolute;bottom:calc(100% + 6px);left:12px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-lg);padding:6px;display:grid;width:min(400px,calc(100% - 24px));z-index:5}
.qr-pop .qr-title{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);padding:6px 10px}
.qr-pop button{text-align:left;border:0;background:transparent;padding:8px 10px;border-radius:8px;font-size:13px}
.qr-pop button:hover{background:var(--sunken)}
.pop-wrap{position:relative}
.pop{position:absolute;top:calc(100% + 6px);right:0;width:270px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-lg);padding:6px;z-index:10;display:grid}
.pop .qr-title{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);padding:6px 10px}
.pop button{display:grid;grid-template-columns:auto 1fr;column-gap:10px;align-items:center;text-align:left;border:0;background:transparent;padding:8px 10px;border-radius:8px;font-weight:600}
.pop button:hover{background:var(--sunken)}
.pop small{grid-column:2;color:var(--muted);font-weight:500}
.closed-bar{padding:14px;background:var(--surface);border-top:1px solid var(--line);color:var(--muted);display:flex;gap:10px;justify-content:center;align-items:center;flex-wrap:wrap}
.chat-empty{margin:auto;text-align:center;display:grid;gap:8px;justify-items:center;color:var(--muted);max-width:360px;padding:24px}
.chat-empty .logo{width:72px;height:72px}
.chat-empty h3{font-family:var(--f-display);font-weight:600;font-size:22px;color:var(--fg);margin:6px 0 0}
.chat-empty p{margin:0}
.cinfo{background:var(--surface);border-left:1px solid var(--line);overflow:auto;padding:22px 18px;display:grid;gap:20px;align-content:start}
.info-head{display:grid;justify-items:center;text-align:center;gap:4px}
.info-head span{color:var(--muted);font-size:12.5px}
.info-sec h4{margin:0 0 8px;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.info-sec p{margin:0 0 2px}
.appt{display:grid;grid-template-columns:auto 1fr;gap:2px 10px;padding:8px 10px;background:var(--surface-2);border-radius:8px;border:1px solid var(--line);margin-bottom:6px;font-size:13px}
.appt b{font-variant-numeric:tabular-nums}
.appt small{grid-column:2;color:var(--muted)}
.tags{display:flex;flex-wrap:wrap;gap:6px}
.tag{font-size:12px;padding:3px 9px;border-radius:99px;border:1px solid var(--line)}

/* Resumo */
.dash{padding:0;display:grid;gap:16px;max-width:1440px}
.demo-note{display:flex;gap:8px;align-items:center;font-size:12.5px;color:var(--muted);background:var(--surface);border:1px dashed var(--line);padding:8px 12px;border-radius:10px}
.demo-note .ic{width:16px;height:16px;color:var(--warn)}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(168px,1fr));gap:12px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:14px 16px;display:grid;gap:3px;align-content:start}
.kpi-label{font-size:12px;color:var(--muted);font-weight:600}
.kpi strong{font-family:var(--f-display);font-size:30px;font-weight:600;line-height:1.15;font-variant-numeric:tabular-nums}
.kpi strong small{font-size:16px;color:var(--muted);font-weight:500}
.kpi-sub{font-size:12px;color:var(--muted)}
.kpi-sub.up{color:var(--good)}
.kpi-sub.warn{color:var(--warn)}
.kpi-sub.bad{color:var(--bad)}
.dash-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:16px 18px;min-width:0}
.span2{grid-column:span 2}
.panel-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap}
.panel h3{margin:0;font-size:15px;font-weight:700}
.panel-head p{margin:2px 0 0;font-size:12.5px;color:var(--muted)}
.legend{display:flex;gap:14px;font-size:12px;color:var(--muted)}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}
.chart svg{width:100%;height:auto;display:block}
.chart text{fill:var(--muted);font-size:11px;font-family:var(--f-body)}
.chart .grid{stroke:var(--line);stroke-width:1}
.chart .r-in{fill:var(--c-blue)}
.chart .r-out{fill:var(--accent)}
.tbl-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:left;font-size:11.5px;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle;font-variant-numeric:tabular-nums}
tr:last-child td{border-bottom:0}
td.num,th.num{text-align:right}
.person{display:flex;align-items:center;gap:8px;font-weight:600;white-space:nowrap}
.online{width:8px;height:8px;border-radius:50%;background:var(--faint);display:inline-block}
.online.on{background:var(--good)}
.slabar{display:flex;align-items:center;gap:8px;min-width:150px}
.slabar span{flex:1;height:6px;border-radius:3px;background:var(--sunken);overflow:hidden}
.slabar i{display:block;height:100%;border-radius:3px}
.slabar b{width:36px;text-align:right}
.queue{display:grid;gap:8px}
.qitem{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:10px;border:1px solid var(--line);background:var(--surface-2);text-align:left;width:100%}
.qitem>span{display:grid;flex:1;min-width:0}
.qitem small{color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.hbars{display:grid;gap:12px}
.hbar{display:grid;grid-template-columns:minmax(80px,120px) 1fr 28px;align-items:center;gap:10px;font-size:13px}
.hbar .track{height:10px;background:var(--sunken);border-radius:5px;overflow:hidden}
.hbar i{display:block;height:100%;background:var(--dc);border-radius:5px}
.hbar b{text-align:right;font-variant-numeric:tabular-nums}
.botstat{margin-top:16px;padding-top:14px;border-top:1px solid var(--line);display:grid;gap:4px;font-size:13px}
.lock-note{display:flex;gap:8px;align-items:center;font-size:12.5px;color:var(--muted);margin-top:10px}
.lock-note .ic{width:15px;height:15px}

/* Componentes compartilhados */
.rem{padding:0;display:grid;grid-template-columns:minmax(0,1.5fr) minmax(320px,1fr);gap:16px;max-width:1440px;align-items:start}
.seg{display:inline-flex;background:var(--sunken);border-radius:9px;padding:3px;gap:2px;flex-wrap:wrap}
.seg button{border:0;background:transparent;padding:6px 12px;border-radius:7px;font-size:12.5px;font-weight:600;color:var(--muted)}
.seg button.on{background:var(--surface);color:var(--fg);box-shadow:var(--shadow)}
.st{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:700;padding:3px 9px;border-radius:99px;white-space:nowrap}
.st::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.st.confirmado{color:var(--good);background:color-mix(in srgb,var(--good) 14%,transparent)}
.st.enviado{color:var(--c-blue);background:color-mix(in srgb,var(--c-blue) 14%,transparent)}
.st.remarcar{color:var(--warn);background:color-mix(in srgb,var(--warn) 16%,transparent)}
.st.sem_resposta{color:var(--bad);background:color-mix(in srgb,var(--bad) 14%,transparent)}
.st.programado{color:var(--muted);background:var(--sunken)}
.rem-sum{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.hour{font-weight:700;font-size:15px;font-variant-numeric:tabular-nums}
.cell2{display:grid;line-height:1.3}
.cell2 small{color:var(--muted)}
.vars{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0}
.var{border:1px dashed var(--accent);color:var(--accent-strong);background:transparent;border-radius:6px;padding:3px 8px;font-size:12px;font-family:ui-monospace,"Cascadia Code",Consolas,monospace}
textarea.big{width:100%;min-height:150px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2);padding:10px 12px;resize:vertical;line-height:1.5;outline:none}
textarea.big:focus{border-color:var(--accent)}
.checks{display:grid;gap:8px;margin:14px 0}
.check{display:flex;gap:8px;align-items:center}
.check input{accent-color:var(--accent);width:16px;height:16px}
.phone{background-color:var(--chat-bg);background-image:radial-gradient(var(--chat-dot) 1px,transparent 1.4px);background-size:18px 18px;border-radius:14px;padding:14px;border:1px solid var(--line);display:flex;flex-direction:column;gap:6px}
.phone-head{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--muted);margin-bottom:4px}
.sub-h{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);font-weight:700;margin:16px 0 8px}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}

/* Configurações */
.cfg{padding:0;max-width:1360px;display:grid;gap:18px}
.cfg-tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);overflow-x:auto}
.cfg-tabs button{border:0;background:transparent;padding:10px 14px;font-weight:600;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap;display:flex;gap:7px;align-items:center}
.cfg-tabs button.on{color:var(--accent-strong);border-bottom-color:var(--accent)}
.cfg-intro{margin:0;color:var(--muted);max-width:75ch}
.add-row{display:flex;gap:8px;flex-wrap:wrap}
.add-row .inp{flex:1;min-width:180px}
.dept-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(330px,100%),1fr));gap:14px}
.dept-card{--dc:#888;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px;display:grid;gap:14px;align-content:start}
.dept-card header{display:flex;align-items:center;gap:10px}
.dept-card header .dc-dot{width:14px;height:14px;box-shadow:0 0 0 4px color-mix(in srgb,var(--dc) 20%,transparent)}
.inline-title{font-weight:700;font-size:16px;border:1px solid transparent;background:transparent;border-radius:6px;padding:3px 6px;flex:1;min-width:0;outline:none}
.inline-sub{font-size:13px;color:var(--muted);border:1px solid transparent;background:transparent;border-radius:6px;padding:3px 6px;width:100%;outline:none;margin-top:-8px}
.inline-title:hover,.inline-title:focus,.inline-sub:hover,.inline-sub:focus{border-color:var(--line);background:var(--surface-2)}
.count{font-size:11.5px;color:var(--muted);white-space:nowrap}
.field{display:grid;gap:6px}
.field>label,.field>.lbl{font-size:11px;letter-spacing:.07em;text-transform:uppercase;color:var(--muted);font-weight:700}
.field .hint{font-size:12px;color:var(--muted)}
.swatches{display:flex;gap:7px;flex-wrap:wrap}
.sw{width:22px;height:22px;border-radius:50%;background:var(--sw);border:2px solid var(--surface);box-shadow:0 0 0 1px var(--line);padding:0}
.sw.on{box-shadow:0 0 0 2px var(--fg)}
.members{display:flex;flex-wrap:wrap;gap:6px}
.member{display:inline-flex;align-items:center;gap:6px;padding:3px 10px 3px 3px;border-radius:99px;background:var(--sunken);font-size:12.5px;font-weight:600}
.kws{display:flex;flex-wrap:wrap;gap:6px;align-items:center;border:1px solid var(--line);border-radius:10px;padding:6px;background:var(--surface-2)}
.kw{display:inline-flex;align-items:center;gap:2px;font-size:12px;padding:3px 3px 3px 9px;border-radius:6px;background:color-mix(in srgb,var(--dc) 15%,transparent)}
.kw button{border:0;background:transparent;padding:0 4px;color:var(--muted);line-height:1;font-size:14px}
.kw-input{border:0;background:transparent;outline:none;min-width:120px;flex:1;padding:3px;font-size:13px}
.dept-card footer{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding-top:12px;border-top:1px solid var(--line);font-size:12.5px}
.cfg-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(360px,100%),1fr));gap:16px;align-items:start}
.hours{display:grid;gap:8px}
.hrow{display:grid;grid-template-columns:110px auto auto auto;align-items:center;gap:8px;font-size:13px}
.hrow .inp{padding:5px 8px}
.qr{display:grid;grid-template-columns:repeat(21,1fr);width:170px;aspect-ratio:1;padding:10px;background:#fff;border-radius:10px;max-width:100%}
.qr i{background:#111}
.conn{display:flex;gap:16px;align-items:center;flex-wrap:wrap}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;font-size:13px}
.kv dt{color:var(--muted)}
.kv dd{margin:0;font-weight:600;overflow-wrap:anywhere}
code{font-family:ui-monospace,"Cascadia Code",Consolas,monospace;font-size:12px;background:var(--sunken);padding:2px 6px;border-radius:5px}
.access{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(280px,100%),1fr));gap:12px}
.access .panel ul{margin:8px 0 0;padding-left:18px;display:grid;gap:4px;font-size:13px}
.access .panel ul.no li::marker{color:var(--bad)}

/* Chatbot */
.flow{display:flex;flex-direction:column;height:100%}
.flow-toolbar{display:flex;align-items:center;gap:8px;padding:10px 16px;background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap}
.palette{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.palette>small{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-right:2px}
.pal{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--surface-2);border-radius:8px;padding:6px 10px;font-size:12.5px;font-weight:600;color:var(--nc)}
.pal span{color:var(--fg)}
.pal:hover{border-color:var(--nc)}
.pal .ic{width:16px;height:16px}
.spacer{flex:1}
.zoom{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:8px;background:var(--surface-2)}
.zoom button{border:0;background:transparent;width:30px;height:30px;display:grid;place-items:center;color:var(--muted)}
.zoom button:hover{color:var(--fg)}
.zoom span{font-size:12px;width:42px;text-align:center;font-variant-numeric:tabular-nums}
.flow-body{flex:1;display:grid;grid-template-columns:minmax(0,1fr) 340px;min-height:0}
.canvas{position:relative;overflow:hidden;background-color:var(--bg);background-image:radial-gradient(var(--faint) 1px,transparent 1.3px);cursor:grab;touch-action:none;user-select:none}
.canvas.panning{cursor:grabbing}
.world{position:absolute;left:0;top:0;width:1px;height:1px;transform-origin:0 0}
#edges{position:absolute;left:0;top:0;width:4000px;height:3000px;overflow:visible;pointer-events:none}
.edge{fill:none;stroke:var(--faint);stroke-width:2}
.edge.sel{stroke:var(--bad);stroke-width:3}
.edge.temp{stroke:var(--accent);stroke-dasharray:6 5}
.edge-hit{fill:none;stroke:transparent;stroke-width:14;pointer-events:stroke;cursor:pointer}
.arrow{fill:var(--faint)}
.t-start{--nc:var(--c-teal)}.t-message{--nc:var(--c-blue)}.t-ask{--nc:var(--c-violet)}.t-menu{--nc:var(--c-amber)}.t-hours{--nc:var(--c-slate)}.t-transfer{--nc:var(--c-green)}.t-end{--nc:var(--c-slate)}
.node{position:absolute;width:236px;background:var(--surface);border:1.5px solid var(--line);border-radius:12px;box-shadow:var(--shadow);cursor:grab}
.node.sel{border-color:var(--nc);box-shadow:0 0 0 3px color-mix(in srgb,var(--nc) 25%,transparent),var(--shadow)}
.node.running{box-shadow:0 0 0 4px color-mix(in srgb,var(--sun) 60%,transparent),var(--shadow)}
.node-head{display:flex;gap:7px;align-items:center;padding:8px 12px;font-weight:700;font-size:12px;color:var(--nc);border-bottom:1px solid var(--line);background:color-mix(in srgb,var(--nc) 9%,transparent);border-radius:10px 10px 0 0}
.node-head .ic{width:16px;height:16px}
.node-body{padding:9px 12px;font-size:12.5px;line-height:1.4;overflow-wrap:anywhere}
.node-body .warnline{color:var(--bad);font-weight:600}
.in-port,.out-port{position:absolute;width:14px;height:14px;border-radius:50%;background:var(--surface);border:2.5px solid var(--nc)}
.in-port{left:-8px;top:10px}
.out-row{position:relative;display:flex;justify-content:flex-end;padding:5px 16px;font-size:12px;color:var(--muted);border-top:1px dashed var(--line)}
.out-port{right:-8px;top:50%;margin-top:-7px;cursor:crosshair;transition:transform .1s}
.out-port.on{background:var(--nc)}
.out-port:hover{transform:scale(1.3)}
.canvas-hint{position:absolute;left:12px;bottom:12px;font-size:12px;color:var(--muted);background:var(--surface);border:1px solid var(--line);padding:6px 10px;border-radius:8px;pointer-events:none;max-width:calc(100% - 24px)}
.inspector{border-left:1px solid var(--line);background:var(--surface);overflow:auto;padding:16px;display:flex;flex-direction:column;gap:14px;min-height:0}
.ins-head{display:flex;align-items:center;gap:8px;color:var(--nc);font-weight:700;font-size:15px}
.ins-help{font-size:13px;color:var(--muted);margin:0}
.ins-legend{display:grid;gap:8px}
.ins-legend div{display:flex;gap:10px;align-items:flex-start;font-size:13px}
.ins-legend .ic{color:var(--nc);margin-top:1px}
.ins-legend b{display:block}
.ins-legend small{color:var(--muted)}
.opt-row{display:flex;gap:6px;align-items:center}
.opt-row b{width:20px;text-align:center;color:var(--muted);font-variant-numeric:tabular-nums}
.opt-row .inp{flex:1}
.ins-foot{margin-top:auto;padding-top:12px;border-top:1px solid var(--line);display:flex;gap:8px;flex-wrap:wrap}
.sim{display:flex;flex-direction:column;flex:1;min-height:0;margin:-16px}
.sim-head{display:flex;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.sim-head strong{flex:1}
.sim-msgs{flex:1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:6px;background-color:var(--chat-bg);background-image:radial-gradient(var(--chat-dot) 1px,transparent 1.4px);background-size:18px 18px;min-height:240px}
.sim-msgs .b{max-width:88%}
.sim-input{display:flex;gap:6px;padding:10px;border-top:1px solid var(--line)}
.sim-input .inp{flex:1}
.sim-input .send{width:38px;height:38px}
.sim-hint{margin:auto;text-align:center;color:var(--muted);font-size:13px;max-width:240px}

/* Avisos */
#notifs{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));display:grid;gap:10px;z-index:50;width:min(360px,calc(100vw - 32px))}
.wtoast{background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-lg);padding:12px 14px;cursor:pointer;animation:slidein .3s ease-out;text-align:left;width:100%}
.wt-head{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted);margin-bottom:8px}
.wt-head .logo{width:18px;height:18px}
.wt-head time{margin-left:auto}
.wt-body{display:flex;gap:10px;align-items:flex-start}
.wt-body>div{min-width:0}
.wt-body p{margin:2px 0 0;color:var(--muted);font-size:13px}
#toast{position:fixed;left:50%;bottom:calc(24px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);z-index:60;display:grid;gap:8px;justify-items:center;pointer-events:none;width:max-content;max-width:calc(100vw - 32px)}
.toast{background:var(--fg);color:var(--bg);padding:10px 16px;border-radius:10px;font-size:13px;font-weight:600;box-shadow:var(--shadow-lg);animation:slidein .25s}
@keyframes slidein{from{transform:translateY(10px);opacity:0}to{transform:none;opacity:1}}

@media (max-width:1280px){.inbox,.inbox.no-info{grid-template-columns:310px minmax(0,1fr)}.cinfo{display:none}}
@media (max-width:1100px){.dash-grid{grid-template-columns:1fr}.span2{grid-column:auto}.rem{grid-template-columns:1fr}}
@media (max-width:1000px){.flow-body{grid-template-columns:1fr;grid-template-rows:minmax(0,1fr) minmax(0,46%)}.inspector{border-left:0;border-top:1px solid var(--line)}.hide-md{display:none}}
@media (max-width:760px){
  .login{grid-template-columns:1fr}.login-brand{padding:36px 20px}
  .topnav{padding:10px 16px}
  .navgroups{order:3;width:100%}
  .me span,.hide-sm{display:none}
  .me{border-left:0;padding-left:0}
  .page{padding:16px}
  .page.fill{padding:0;gap:0}
  .page.fill>.banner{display:none}
  .page.fill>.cardbox{border-radius:0;border:0}
  .nb-l{display:none}
  .nbtn .nb-l{display:none}
  .banner{padding:14px 16px}
  .inbox,.inbox.no-info{grid-template-columns:1fr}
  .inbox .chat{display:none}
  .inbox.show-chat .clist{display:none}
  .inbox.show-chat .chat{display:flex}
  .back{display:grid}
  .chat-meta{display:none}
  .hrow{grid-template-columns:1fr auto auto auto}
  #notifs{bottom:88px}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

/* ---- Sistema real: formulários, mídia e estados ---- */
.form{display:grid;gap:14px;margin-top:22px}
.form label{display:grid;gap:6px;font-size:13px;font-weight:600}
.form .inp{padding:11px 12px;font-size:14px;background:var(--surface)}
.form .btn{justify-content:center;padding:11px 16px;font-size:14px}
.form-error{color:var(--bad);font-size:13px;font-weight:600;min-height:18px;margin:0}
.boot{display:grid;place-items:center;height:100%;color:var(--muted)}
.b .media{display:block;max-width:min(280px,100%);border-radius:8px;margin:2px 0}
.b audio,.b video{max-width:min(300px,100%);display:block}
.b a.file{color:inherit;text-decoration:none}
.send-err{font-size:11px;font-weight:700;color:var(--bad);display:flex;gap:4px;align-items:center}
.send-err .ic{width:13px;height:13px}
.banner-warn{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 14px;border-radius:12px;border:1px solid color-mix(in srgb,var(--warn) 40%,transparent);background:color-mix(in srgb,var(--warn) 9%,var(--surface));font-size:13px}
.banner-warn .ic{color:var(--warn)}
.sim-pop{position:absolute;top:calc(100% + 8px);right:0;width:300px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-lg);padding:14px;display:grid;gap:10px;z-index:30}
.sim-pop .inp{width:100%}
.copyrow{display:flex;gap:8px;align-items:center}
.copyrow code{flex:1;min-width:0;overflow-x:auto;white-space:nowrap;padding:8px 10px}
.pw-row{display:flex;gap:6px}
.pw-row .inp{width:150px}
.unsaved{font-size:12px;font-weight:700;color:var(--warn)}
.contact-edit{display:grid;gap:8px}
.contact-edit .inp{width:100%}
.quick-list{display:grid;gap:8px}
.quick-list .row .inp{flex:1}

/* ---- Arquivos, áudio e emojis ---- */
.doc{display:grid;grid-template-columns:auto 1fr;gap:6px 10px;align-items:center;background:color-mix(in srgb,var(--fg) 6%,transparent);padding:10px;border-radius:8px;min-width:min(260px,100%)}
.doc-ic{display:grid;place-items:center;width:38px;height:44px;border-radius:6px;background:var(--c-blue);color:#fff;font-size:10.5px;font-weight:800;letter-spacing:.03em;flex:none}
.doc-ic.pdf{background:#d93025}
.doc-name{font-weight:600;font-size:13px;overflow-wrap:anywhere;display:grid}
.doc-name small{font-weight:500;color:var(--muted);font-size:11.5px}
.doc-acts{grid-column:1/-1;display:flex;gap:6px;flex-wrap:wrap}
.doc-acts .btn{text-decoration:none;color:var(--fg)}
.b audio{width:min(300px,100%);height:40px}
.pending{display:flex;align-items:center;gap:12px;padding:10px 14px;background:var(--surface);border-top:1px solid var(--line)}
.pending img{width:52px;height:52px;object-fit:cover;border-radius:8px}
.pending .doc-name{flex:1;min-width:0}
.emoji-pop{position:absolute;bottom:calc(100% + 6px);left:12px;width:min(360px,calc(100% - 24px));max-height:320px;overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-lg);padding:8px 10px;z-index:6}
.emoji-cat{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);padding:8px 2px 4px}
.emoji-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(34px,1fr));gap:2px}
.emoji-grid button{border:0;background:transparent;font-size:22px;line-height:1;padding:5px 0;border-radius:8px;font-family:"Segoe UI Emoji","Apple Color Emoji","Noto Color Emoji",sans-serif}
.emoji-grid button:hover{background:var(--sunken)}
.b p,.citem-msg,.ftext{font-family:var(--f-body),"Segoe UI Emoji","Apple Color Emoji","Noto Color Emoji",sans-serif}
.icon-btn.mic{color:var(--accent)}
.rec-bar{align-items:center;gap:10px;padding:12px 16px}
.rec-dot{width:12px;height:12px;border-radius:50%;background:var(--bad);animation:blink 1.2s infinite}
.rec-time{font-weight:700;font-variant-numeric:tabular-nums;min-width:42px}
.rec-bar .spacer{flex:1}
.spin{width:16px;height:16px;border-radius:50%;border:2px solid currentColor;border-right-color:transparent;animation:spin .8s linear infinite;display:inline-block}
@keyframes spin{to{transform:rotate(360deg)}}

/* ---- Histórico de conversas anteriores ---- */
.hist-sep{align-self:stretch;display:flex;align-items:center;gap:8px;margin:14px 0 6px;font-size:12px;font-weight:700;color:var(--muted)}
.hist-sep::before,.hist-sep::after{content:"";flex:1;height:1px;background:var(--line)}
.hist-sep .ic{width:14px;height:14px}
.hist-sep.now{color:var(--accent-strong)}
.hist-sep.now::before,.hist-sep.now::after{background:color-mix(in srgb,var(--accent) 45%,transparent)}

.off-bg{background:var(--sunken);color:var(--muted)}

/* ---- Ajustes: cards de setor e fila não vazam do quadro ---- */
.dcards{grid-template-columns:repeat(auto-fill,minmax(min(270px,100%),1fr))}
.dcard{min-width:0;overflow:hidden}
.dcard-head{min-width:0}
.dcard-head strong{min-width:0;font-size:15px}
.dcard-head small{flex:none}
.dstats{grid-template-columns:repeat(3,minmax(0,1fr));gap:4px}
.dstats>span{min-width:0}
.dstats span span{display:block;font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dcard-foot{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qitem>.av{display:inline-grid;flex:none}
.qitem>.wait{display:inline-flex;flex:none}
.qitem>span:not(.av):not(.wait){min-width:0}
/* ---- Contatos ---- */
.st-free{font-size:12px;color:var(--muted)}
.ct-edit,.ct-call{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.ct-edit .inp{flex:1;min-width:160px}
.ct-call{flex-direction:column;align-items:stretch;padding:4px 0}
.ct-call label{display:flex;gap:8px;align-items:center;font-size:13px;font-weight:600}
.ct-call textarea{width:100%;resize:vertical}
.ct-call-row td{background:var(--surface-2)}

/* ---- Pessoas atribuídas ao setor ---- */
.member.on{padding:3px 4px 3px 3px;background:color-mix(in srgb,var(--dc) 14%,var(--surface));border:1px solid color-mix(in srgb,var(--dc) 40%,transparent)}
.member-x{border:0;background:transparent;color:var(--muted);font-size:16px;line-height:1;width:22px;height:22px;border-radius:50%;display:grid;place-items:center;padding:0;margin-left:2px}
.member-x:hover{background:color-mix(in srgb,var(--bad) 14%,transparent);color:var(--bad)}
.dept-card select.add-member{margin-top:8px;width:100%;color:var(--muted)}

/* ---- Filtro por setor dentro de Conversas ---- */
.dept-chips{display:flex;gap:6px;flex-wrap:wrap}
.dchip{--dc:var(--accent);display:inline-flex;align-items:center;gap:6px;max-width:100%;border:1px solid var(--line);background:var(--surface);border-radius:99px;padding:5px 10px;font-size:12.5px;font-weight:600;color:var(--fg)}
.dchip i{width:9px;height:9px;border-radius:50%;background:var(--dc);flex:none}
.dchip span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:170px}
.dchip b{font-size:11px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--warn);color:#fff;display:grid;place-items:center}
.dchip:hover{border-color:var(--faint)}
.dchip.on{background:color-mix(in srgb,var(--dc) 14%,var(--surface));border-color:color-mix(in srgb,var(--dc) 55%,transparent)}
.me small{display:block;max-width:180px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

.nbtn.dept .dname{max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---- Busca: contatos e nova conversa ---- */
.clist-sep{padding:10px 14px 6px;font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--muted);background:var(--surface-2);border-bottom:1px solid var(--line)}
.start-panel{flex:1;display:grid;place-items:center;padding:24px 16px;overflow:auto}
.start-box{width:min(460px,100%);background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:22px;box-shadow:var(--shadow)}
.start-box .form{margin-top:16px}
.start-box textarea{resize:vertical}

/* ---- Editar contato (quadrinho no topo da conversa) ---- */
.edit-pop{width:300px;padding:10px 12px 12px;gap:10px;left:auto;right:0}
.edit-pop .inp{width:100%}
.edit-pop textarea{resize:vertical}

/* ---- Qualidade ---- */
.stars{color:#f0b429;letter-spacing:1px;font-size:14px;white-space:nowrap}
.stars i{font-style:normal;color:var(--line)}
.stars.big{font-size:18px}
.stars.sm{font-size:12px;min-width:70px}
.q-filters .row{gap:10px}
.q-filters .inp{padding:6px 8px}
.qdist{display:flex;height:10px;border-radius:5px;overflow:hidden;min-width:140px;background:var(--sunken)}
.qdist i{display:block;height:100%}
.qdist .q1{background:var(--bad)}.qdist .q2{background:color-mix(in srgb,var(--bad) 60%,var(--warn))}.qdist .q3{background:var(--warn)}.qdist .q4{background:color-mix(in srgb,var(--good) 70%,var(--surface))}.qdist .q5{background:var(--good)}
.qnotes{display:grid;gap:10px}
.qnote{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:var(--surface-2)}
.qnote-top{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:13px}
.qnote-top .spacer{flex:1}
.qnote p{margin:6px 0 0;font-size:14px}

/* ---- Tempo de resposta (Início) ---- */
.span3{grid-column:1/-1}
.resp-wrap{display:grid;grid-template-columns:minmax(0,300px) minmax(0,1fr);gap:18px;align-items:center}
.resp-left{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.rband{display:grid;grid-template-columns:auto 1fr;grid-template-rows:auto auto;column-gap:10px;align-items:center;padding:10px 12px;border-radius:12px;border:1px solid var(--line);background:var(--surface-2)}
.rband-e{grid-row:1/3;font-size:24px;line-height:1}
.rband strong{font-family:var(--f-display);font-size:22px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1.1}
.rband span:not(.rband-e){font-size:12px;color:var(--muted)}
.rband small{grid-column:2;font-size:11px;color:var(--faint);margin-top:-2px}
.rband.avg{grid-column:1/-1;background:var(--surface)}
.rband.avg strong{font-size:26px}
.rband.g{border-color:color-mix(in srgb,var(--good) 35%,transparent)}
.rband.y{border-color:color-mix(in srgb,var(--warn) 40%,transparent)}
.rband.r{border-color:color-mix(in srgb,var(--bad) 35%,transparent)}
.bandchips{display:inline-flex;gap:10px;font-variant-numeric:tabular-nums;white-space:nowrap}
@media (max-width:900px){.resp-wrap{grid-template-columns:1fr}}

/* ---- Tempo de resposta: caixinhas em linha, gráfico embaixo ---- */
.resp-wrap{grid-template-columns:1fr;gap:16px}
.resp-left{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.rband,.rband.avg{grid-column:auto;display:flex;align-items:center;gap:12px;padding:14px 16px;min-height:78px}
.rband-e{font-size:26px;flex:none}
.rband .rtxt{display:grid;min-width:0;line-height:1.25}
.rband strong,.rband.avg strong{font-size:24px}
.rband .rtxt span{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rband .rtxt small{font-size:11.5px;color:var(--faint)}
.rband.avg{background:var(--surface-2)}
.rband.g{background:color-mix(in srgb,var(--good) 7%,var(--surface))}
.rband.y{background:color-mix(in srgb,var(--warn) 8%,var(--surface))}
.rband.r{background:color-mix(in srgb,var(--bad) 7%,var(--surface))}
@media (max-width:760px){.resp-left{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* ---- Pesquisa por setor ---- */
.sv-depts{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(260px,100%),1fr));gap:8px}
.sv-dept{--dc:var(--accent);padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2);font-size:13.5px;font-weight:600;cursor:pointer}
.sv-dept i{width:10px;height:10px;border-radius:50%;background:var(--dc);flex:none}
.sv-dept:has(input:checked){border-color:color-mix(in srgb,var(--dc) 50%,transparent);background:color-mix(in srgb,var(--dc) 8%,var(--surface))}

/* ---- Grupos ---- */
.av.grp{background:var(--sunken);color:var(--muted)}
.av.grp .ic{width:20px;height:20px}

.team-list{display:flex;flex-direction:column;gap:6px;margin:10px 0;max-height:320px;overflow:auto}
.team-row{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border:1px solid var(--line);border-radius:10px;background:var(--surface)}
.team-row span{display:flex;flex-direction:column}.team-row small{color:var(--muted)}
.team-add{display:flex;flex-direction:column;gap:8px;padding-top:8px;border-top:1px solid var(--line)}

/* player de áudio com largura própria (a bolha não espreme) */
.b audio{width:290px;min-width:290px;max-width:none;height:44px}
@media (max-width:480px){.b audio{width:230px;min-width:230px}}
.b:has(audio){min-width:0}